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mprored Terms and Conditions for Your Account

These terms set out the rules that apply when you open an account, place activity, or use any part of the mprored platform — including wallet transactions via ShopeePay, LinkAja, or Bank Transfer. Access and eligibility depend on local law and are available only where local law permits.

  • Account access rules
  • ShopeePay, LinkAja, Bank Transfer context
  • Jurisdiction-dependent eligibility
  • Policy update notice
KEBIJAKAN AKUN KAMI

How mprored Applies These Terms to Your Account

By creating an account on mprored and continuing to use the platform, you confirm that you have read and accepted the conditions set out on this page. These terms govern account registration, wallet activity — including transactions processed through ShopeePay, LinkAja, and Bank Transfer — use of our game lobby, and any communication you have with our support team. We may update these terms when we need to reflect a change in service scope, a change in the applicable rules for eligible regions, or a technical adjustment to how accounts work. When that happens, we post the revised version at this address and the continued use of your account after the change is posted means you accept the revised terms. If you do not agree with any part of the current version, you should stop using the platform and contact our support team to close your account. Eligibility to hold an account and use wallet payment rails like ShopeePay, LinkAja, and Bank Transfer depends entirely on local law and on whether your region is within our supported area. We do not guarantee service availability in any specific location and we make no claim about legal status in jurisdictions we have not confirmed.

  • ShopeePay

  • LinkAja

  • Bank Transfer

  • Account wallet

  • Indonesia eligible regions

CAKUPAN KEBIJAKAN

What Falls Inside and Outside This Policy

Not every part of your experience on mprored falls under the same set of rules. Understanding the scope of these terms helps you know which conditions apply to your account and which sit under a separate policy or outside our control entirely. The four areas below describe where these terms begin and where they stop.

  • Account Access

    These terms apply fully to account registration, login, session behaviour, and any action taken while authenticated. This includes updating your account details, requesting a password change, and how your session ends on a mobile device or browser.

  • Wallet Transactions

    Deposits and withdrawals processed through ShopeePay, LinkAja, or Bank Transfer are within scope. The terms describe your responsibility to provide accurate wallet details and to follow the verification steps shown in your account dashboard at the time of the transaction.

  • Site Content and Game Lobby

    The content available in the game lobby — slots, live casino tables, crash games, and sports categories — is covered by these terms insofar as access and conduct are concerned. Game mechanics, prizes, and feature outcomes are governed by the rules displayed inside each game title.

  • Third-Party Services

    Services operated by third parties — including payment processors, game studios such as Bigtime Gaming, JDB, PG Soft, CQ9, and Spadegaming, and any external link you follow from this site — are not governed by these terms. Each third party operates under its own conditions.

HAK PENGGUNA ANDA

Practical Steps You Can Take Under These Terms

These terms are not only obligations — they also describe actions available to you as the account holder. You have the right to review your own transaction records, correct inaccurate account details, raise a question about how a policy applies to your situation, and request support when something does not work as described. Each of these actions has a path inside the platform or through our support channel. Your transaction history is available directly after you log in — look for the account history section in your dashboard. If a detail on your account is incorrect, you can submit a correction request through the account settings page; our team reviews each request and responds via the contact method on file. Where a policy term is unclear to you, reaching out through our live chat or email support is the right step — we do not expect you to interpret legal language without help. The four points below map each right to the practical step that activates it.

  • Review Your Records

    Your full transaction history — including ShopeePay, LinkAja, and Bank Transfer activity — is available in the account dashboard after login. No request to support is needed to view your own history; it is there when you log in.

  • Correct Account Details

    If your registered name, contact number, or wallet details are incorrect, submit a correction through the account settings page. The current state of your information is shown there after login.

  • Raise a Policy Question

    When a term on this page is unclear or you believe it has been applied incorrectly to your account, contact our support team. We will give you a specific answer about your account, not a generic policy restatement.

  • Request Account Closure

    If you no longer agree with these terms, you can request account closure through support. Any balance in your wallet at the time of closure follows the withdrawal process described in your account settings.

HUBUNGI TIM KAMI

How to Reach Us About These Terms

Questions about these terms, your account status, or a specific transaction covered by this policy can be directed through the contact paths below. We respond to policy questions through the same channels we use for account support — there is no separate legal inbox you need to find.

  • Live Chat

    Open the chat icon from any page on mprored while logged in. This is the fastest path for questions about how a specific term applies to your account or wallet.

  • Email Support

    Send your policy question to our support email address shown in the account help section after login. Include your account username and a clear description of the term or transaction you are asking about.

  • Account Dashboard

    Many policy-related details — transaction records, account status, wallet verification steps for ShopeePay, LinkAja, or Bank Transfer — are visible directly in your dashboard without needing to contact support first.

PENANGANAN DATA AKUN

How We Handle Your Data and Policy Requests

Holding an account on mprored means we hold certain information about you — your registration details, your session activity, and your wallet transaction records. These terms describe our obligations around that information and how you can exercise your rights over it. We keep records for as long as your account is active and for any period required by applicable rules in eligible regions. You can ask us at any time what we hold, request a correction, or ask us to close your account and explain what happens to your data afterward. Cookie behaviour on the site is described in our separate cookie notice, accessible from the footer of every page.

  • Data Retention

    We retain account and transaction data for the period your account is active and for any additional period required under applicable rules in your eligible region. The current status of your data is reflected in your account dashboard after login.

  • Account Security

    Access to your account is protected by the login credentials you set at registration. You are responsible for keeping those credentials confidential. If you suspect unauthorised access, contact support immediately through live chat or email.

  • Cookie Policy

    Cookies help the platform remember your session and deliver the correct content for your device. The full cookie notice is available in the footer. You can manage cookie preferences through your browser settings at any time.

  • Policy Change Notice

    When these terms change, the updated version is posted at this page address. We recommend checking this page periodically. Continuing to use the platform after a revision is posted means you have accepted the updated terms.

PERTANYAAN UMUM

Frequently Asked Questions About These Terms

The questions below come from common points of confusion about how mprored's terms apply to real account situations — from wallet eligibility to what happens when we update this page. If your question is not answered here, contact our support team directly.

Do these terms apply to my ShopeePay or LinkAja wallet transactions?

Yes. Any wallet transaction processed through ShopeePay, LinkAja, or Bank Transfer while you are logged into your mprored account falls within the scope of these terms. You are responsible for providing accurate wallet details and following the verification steps shown in your dashboard.

What happens if mprored updates these terms and I do not notice?

We post the revised terms at this page address with the effective date. Continuing to use your account after the revision is posted means you accept the updated version. If you check this page regularly, you will always see the current terms before they affect your account.

Can I use my account if I am outside Indonesia?

Account access and platform eligibility depend on local law and on whether your location falls within our supported regions. We do not confirm availability in specific locations outside eligible Indonesia regions. Check the eligibility notice in your account settings for the current status.

How do I ask mprored to correct information held on my account?

Open the account settings page after login and submit a correction request from there. If the change involves identity or wallet details, our support team will contact you via the email address on your account to confirm the correction before it is applied.

Are the game studios like PG Soft or CQ9 covered by these terms?

Bigtime Gaming, JDB, PG Soft, CQ9, and Spadegaming supply game content to the lobby. Their individual game rules — including prize structures and feature mechanics — are governed by each studio's own terms displayed inside the game. Our terms cover your account conduct and wallet activity, not the internal rules of each game title.

What should I do if I want to close my account under these terms?

Contact our support team via live chat or email and request account closure. We will confirm the request, explain what happens to any remaining wallet balance, and describe how your account data is handled after closure according to the applicable rules for your eligible region.